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Abracadabra
by
Mike Wagner
Wouldn't
it be great to be able to wave a magic wand, mutter
an incantation,  and
create a fully-engaged workforce? Unfortunately, it’s
not quite that easy – but it is possible.
In the mid-90s I was working at Saturn – a place that
knew how to get me completely involved in the work.
How did they do it? Here are five employee engagement
lessons I learned during my tenure at Saturn...
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the complete article >
Brand Challenge:
Are all your employees engaged
in delivering on your organization's brand?
Challenge: Jumpstart your employees'
behavior and attitude by encouraging them to "get
fired". Select a group of employees to:
- Agree
upon a challenge based on improving your customers'
experience with your organization.
- Come
up with 6 to 10 "wacky, outrageous, get yourself
fired" ideas.
- Select
2 or 3 ideas to tone down into workable solutions.
This
is a fun and non-threatening way to re-energize and
engage employees in contributing to the solution of
a legitimate issue in your organization.
Ask
the Rabbit
Q: White Rabbit
Group talks a lot about the importance of engaged employees.
We have several young, new hires - so what's the best
way for me to engage these millennial generation employees?
A:
What inspires millennials
to contribute their time, talent, and creative energy
is what inspires all generations - a crystal-clear focus
on what success looks like at your company and how they
personally make a difference in fulfilling that goal.
When conducting client team-building sessions we often
ask participants to recall the last time they were fully
engaged in a project. It could be a sports team, a church
bake sale, a military exercise, etc. Regardless of the
task, or generation, the common theme is a clear understanding
of the desired outcome, what is expected of them, and
how they contribute to the success of the event.
There will always be generational differences within
a workforce. Understanding those differences is valuable,
but spending an inordinate amount of time on this "problem"
treats only
the symptom and not the cause. To engage everyone in
your organization, clearly define success for your organization
and how each employee directly contributes.
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learn the leader's role in creating a workplace
where everyone volunteers their best.